Policy · v3 · April 2026

A short, plain-spoken privacy note.

We are a fifteen-person studio, not a tech platform. The information you share with us — through the contact form, an email, a phone call — stays with us. Here is the short version.

What we collect

Only what you give us. Your name, your email, your phone number if you choose to share it, and whatever you write in the message field. We do not run any third-party trackers on this site.

Why we hold it

To reply to you. To send a quote, schedule a chat, or pass your brief to the right person on the team. That is it.

How long we keep it

As long as the conversation is active. Once a project closes — or three years pass with no follow-up — we delete the original message and the associated contact details from our systems.

Who else sees it

Only the producers and directors at LightFlux Productions. We do not sell, trade, or licence your information. We will never put your name in a press release without asking first.

Cookies

The site uses one essential cookie to remember your motion preferences. The Vimeo embeds run with dnt=1 (do-not-track) so Vimeo will not personalise advertising based on your visit.

If you would like a copy, or a deletion

Email hello@lightflux.com.my or call +60 12 270 1520. We will reply within one working day.